Order Status

Where is my shipment / order made?

We continuously send updates via email or text. the updates sent are as follows:

Status Update:

Description:

Order confirmed

We recieved your order details and getting it processed & ready to ship.

Order Shipped

Carrier has accepted or picked up shipment/s from your order. The shipment is on the way.

Out for Delivery

Carrier is about to deliver the shipment. (you'll also receive a text notification if you provided your phone number)

Failed Attempt

Carrier attempted to deliver but failed, and usually leaves a notice and will try to deliver again.

Delivered

The shipment was delivered successfully!

 

To check your current status, simply check your inbox for the email updates from us. If you can't find them kindly check your spam folder.

Feel free to reach out to our customer care team:

Email: care@zoobgear.com

Call toll-free: 855.339.7515

Live chat: bottom right of screen

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